Job Description

SF QA Team Lead

Location: New York City, NY (Hybrid 3 days onsite) Duration: Contract

We are looking for an Onsite/Hybrid SF QA Team Lead with 10+ years with minimum 6+ years of experience to drive our testing strategy and lead a high-performing QA team. This role is central to ensuring the stability of our Salesforce ecosystem, specifically for Energy & Utility Cloud. You will be responsible for building automated testing frameworks from the ground up and managing the end-to-end testing lifecycle within an Azure DevOps environment. The ideal candidate is a technical leader who can architect automated test suites using Selenium and Python to validate complex OmniStudio workflows and Business Rules Engine (BRE) logic.

• Automation Leadership: Architect and maintain scalable automation frameworks using Python and Selenium specifically designed for Salesforce’s dynamic DOM and Shadow DOM elements.
• DevOps Integration: Oversee the integration of automated test suites into Azure DevOps CI/CD pipelines, ensuring "quality at speed" for every deployment.
• Strategic Oversight: Define the overall QA roadmap, balancing manual exploration with automated regression testing to support complex Energy & Utility Cloud releases.
• Team Management: Lead a team of QA engineers, providing technical mentorship in Python-based automation and ensuring rigorous testing of OmniScripts, DataRaptors, and Integration Procedures.
• Defect Management & Reporting: Manage the bug lifecycle within Azure Test Plans, providing clear metrics on test coverage, pass/fail rates, and deployment readiness to stakeholders.
• Environment Management: Coordinate with developers to manage sandboxes and test data, ensuring consistency across the development lifecycle.

Basic Qualifications

• Experience: Minimum 6 years in software quality assurance, with at least 3 years in a leadership role.
• Automation Stack: Advanced proficiency in Python for test scripting and Selenium WebDriver for browser automation.
• Platform Experience: Strong background testing Salesforce environments, including a deep understanding of OmniStudio and Business Rules Engine (BRE).
• Azure DevOps: Hands-on experience using Azure DevOps (Boards, Repos, and Pipelines) for task tracking and CI/CD integration.
• Utility Sector Knowledge: Experience testing utility-specific processes such as meter-to-cash, service orchestrations, or complex rate calculations.

Preferred Skills & Certifications

• Advanced Testing: Experience with Salesforce-specific automation tools (e.g., Provar, Copado Robotic Testing) is a plus.
• API Testing: Proficiency in testing RESTful APIs using Python libraries (like requests) or tools like Postman.
• Performance Testing: Knowledge of load testing utility portals and high-volume Integration Procedures.

Education & Experience

• Education: Bachelor’s degree in Computer Science, IT, or a related technical field.
• Experience: 6+ years in QA, with a proven track record of shifting testing through automation and DevOps.

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