Job Description
Job Title: Salesforce QA Location: Norfolk, VA (client office) or any of our Photon office locations(Dallas, TX / Chicago, IL / NYC, NY) VISA : OPT/USC/H4EAD/TN/L2EAD Seeking an experienced
Senior Salesforce QA Automation Engineer to support enterprise Salesforce solutions within a complex healthcare environment. This role will be responsible for writing and developing automated testing solutions and ensuring the reliability and production readiness of Salesforce Health Cloud and OmniStudio (Vlocity) applications.
The ideal candidate will have extensive QA Automation experience, strong hands-on expertise with
Selenium , and demonstrated experience testing
Salesforce Health Cloud and OmniStudio (Vlocity) solutions.
This individual will work closely with Product Owners, Business Analysts, Developers, System Administrators, QA team members, and/or other technology partners.
Key Responsibilities - Design, develop, and enhance Selenium-based automation frameworks and automated test suites.
- Develop reusable, scalable automation components and testing utilities.
- Create automated test cases based on business requirements, user stories, acceptance criteria, technical documentation, and existing manual test cases.
- Create automated test cases and validate complex business processes and workflows within Salesforce Health Cloud .
- Create automated test cases for Salesforce OmniStudio (Vlocity) components, including:
- Assist in Identification of appropriate test scenarios for automation.
- Analyze test failures to determine whether issues are related to application defects, test data, environments, integrations, or automation scripts.
- Identify, document, track, and retest defects through resolution.
- Collaborate with Product Owners and Business Analysts to ensure requirements and acceptance criteria are testable and adequately covered.
- Partner with Developers and System Administrators to troubleshoot defects and resolve complex application issues.
- Support User Acceptance Testing (UAT), including test preparation, defect analysis, and resolution.
- Support enterprise Salesforce releases, regression validation, and production-readiness activities.
- Contribute to QA automation standards, coding practices, testing methodologies, and continuous improvement initiatives.
- Provide clear testing status, risks, defects, and quality metrics to project and technology leadership.
Required Qualifications - 7+ years of Quality Assurance / QA Automation experience in enterprise application environments.
- 5+ years of hands-on test automation experience , with significant experience using Selenium.
- Strong experience designing, developing, and maintaining automation frameworks , not simply executing existing automated tests.
- 3+ years of Salesforce testing experience .
- Hands-on experience testing Salesforce Health Cloud applications and business processes.
- Hands-on experience testing Salesforce OmniStudio (Vlocity) solutions.
- Demonstrated experience testing:
- Ability to translate requirements, user stories, and acceptance criteria into detailed test scenarios and automated test cases.
- Experience with defect management, root-cause analysis, and test-result analysis.
- Strong understanding of Agile/Scrum software development practices.
- Experience working with Jira or comparable Agile/defect-management tools.
- Strong analytical, troubleshooting, documentation, and communication skills.
- Demonstrated ability to collaborate effectively across Product, Development, Business Analysis, and QA teams.
Preferred Qualifications - Salesforce certifications.
- Experience with API testing and API automation tools.
- Experience integrating automated tests into CI/CD pipelines .
- Experience with source-control and DevOps tools.
- Healthcare or health insurance industry experience.
- Experience supporting large-scale enterprise Salesforce implementations.
- Experience validating integrations between Salesforce and external enterprise systems.
- Familiarity with Salesforce release and deployment processes.
- Experience working across multiple Salesforce environments and supporting coordinated enterprise releases.
Day-to-Day Responsibilities As a Senior Salesforce QA Automation Engineer, you will work as an embedded member of an Agile Salesforce delivery team specifically formed to update and create automated test scripts. A typical day may include reviewing new user stories and acceptance criteria, determining automation opportunities, developing Selenium scripts, executing automated tests, validating Salesforce Health Cloud functionality, and testing OmniStudio components.
You will investigate failed automated tests, determine whether failures represent application defects or automation issues, document defects, and collaborate with Developers and other team members through resolution.
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