Burbank, CA
Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.
Our Brands
Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:
We are currently looking for a Lab Assistant to join our growing team!
Essential Responsibilities
• Logging of customer samples into the LIMS system with accuracy. Uses products as needed. • Split samples between department
• Provides proactive customer service to include contacting customers via phone, email, video chat and other means to communicate relevant information and updates about their testing. • Ensure timeliness, accuracy, and reliability work. • Ensure adherence to the daily work schedule. • Make suggestions and recommendations regarding product/specs. that would aid in logging, including communication with customers. • Perform clerical review to ensure accuracy. • Ensure all samples are labeled correctly and stored at the appropriate temperatures until testing can occur. • Ensure the sample receiving/splitting room is cleaned and maintained. • Participate in special projects as assigned by the Manager/Supervisor. • Keep the Manager/Supervisor informed of issues or problems within the department. • Interact with clients, suppliers and vendors as required. • Learn new techniques and technologies and trains others as appropriate. • Work effectively with other departments. • Responsible for the execution of all ISO and QC requirements. • Stock/order supplies as needed (labels, boxes etc.) • Assist with sample retain and retrieval • Assists with purchasing and inventory • Assist in media prep • Assist in cleaning of laboratory glassware • Assist in general laboratory housekeeping tasks • Other duties as required.
Education & Experience
• High school diploma • Knowledge of good aseptic technique and behaviors that can reduce cross contamination. • Good conceptual basis in laboratory setting with proven ability to perform basic lab techniques. • Critical thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. • Excellent organizational skills - ability to use your time, energy, resources, etc. in an effective manner. • Time management – one's own time and the time of others. • Training – teaching and guiding others how to complete a process from beginning to end. • Strong relevant qualitative and quantitative skills. • Excellent arithmetic skills – using mathematics to solve problems. • Good communication skills – speaking, reading, writing and listening. • Manual dexterity. • Ability to stand for prolonged periods and lift up to 40 lbs.
Skills & Competencies
Physical Demands & Work Environment
General Requirements
Schedule : Monday-Friday, 10:00AM-6:30PM
The compensation details provided below reflect the expected pay range for this role, based on the selected compensation structure and applicable guidelines. Actual pay within this range may vary depending on factors such as experience, skills, qualifications, and geographic location. Additional components of total rewards—such as bonuses, benefits, or incentives—may also apply where applicable.
Salary Range for Pay Transparency
$24 - $25 USD
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