Job Description
The Fraud Warranty Analyst reviews and qualifies warranty claims for payment. This role supports product registrations, extended warranty contracts, unit information updates, claim processing, fraud detection, and verification of warranty terms. The Fraud Warranty Analyst handles inbound and outbound communication via phone, email, and mail. The role addresses a wide range of customer service inquiries from homeowners, dealers, and distributors.
The Fraud Warranty Analyst provides ongoing support to customers by responding to inquiries related to warranty coverage, claims status, extended warranty options, payments, and credits. This position requires strong attention to detail, customer service skills, and the ability to manage multiple requests while ensuring accuracy and compliance with warranty policies.
The Fraud Warranty Analyst is responsible for identifying unusual or potentially fraudulent activity on audited warranty claims. This role involves analyzing claim data to detect inconsistencies, trends, or irregularities. The analyst reviews claims with homeowners, dealers, and distributors to verify the authenticity and accuracy of submitted information. The position ensures claims comply with warranty policies and helps protect the company from fraudulent losses.
Nature & Scope:
• Works within well-defined instructions
• Uses established procedures and works under supervision to perform assigned tasks
• Work is closely supervised
Knowledge & Skills:
• Strong intellect and aptitude desired, along with ability to manage multiple and varied activities
• Good leadership and people skills, effective communication skills and an ability to prioritize and effectively solve problems
• Must have the ability to work in a cross functional capacity with internal and external teams
• Strong communication skills
• Strong working knowledge of MS Excel and Word.
• General office equipment and admin experience – laptop, multi-line phone, copier, and document scanning
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
...oversee information systems and align IT with business goals. The role involves evaluating hardware and software, coordinating with managers, and ensuring systems stay current to support operations.Responsibilities include supervising staff and budgets, communicating...
...cooler to 90 degrees and above in some work areas Sudden changes in temperature in work area and while outside Fumes from food odors Exposure to cornmeal dust Cramped quarters including walk-in cooler Hot surfaces/tools from oven up to 500 degrees...
...steady work, consistent loads, and a dispatch team that keeps you moving? We are expanding and actively hiring dependable Box Truck Owner-Operators in the Savannah, GA area. We are looking for professional drivers who are reliable, responsive, and available to take on...
...Now hiring an experienced United Airlines Ticket Counter Agent to follow safety procedures and company policies, support the preparation and delivery of goods or services, and provide excellent service to customers and team members. Other duties include adapt to shifting...
...Job Description Job Description At Hooks Meng & Clement, we're on the lookout for a dedicated Law Clerk to join our dynamic team in our Las Vegas office. You'll gain invaluable hands-on litigation experience, working side by side with seasoned attorneys in a collaborative...